Terms & Conditions

Sydeco Indonesia

1. Acceptance

In no case does the request for information entail the obligation to purchase.

When ordering a product, you will have to fill and sign a Purchase Order. The Purchase Order is an offer by the company identified on the face of this purchase order (the “Buyer”) for the purchase of the goods (the “Goods”) or/and services (the “Services”) specified, from PT SYDECO (the “Seller”) in accordance with and subject to these terms and conditions (the “Terms”; together with the terms and conditions on the face of the purchase order, the “Order”). This Order, together with any documents incorporated herein by reference, constitutes the sole and entire agreement of the parties with respect to the Order and supersedes all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral, with respect to the subject matter of the Order, unless a separate overriding written contract has been entered into and signed by the parties.

2. Price and Taxes

All prices and fees are exclusive of any applicable taxes of any kind whatsoever, including, but not limited to, sales/use taxes, transaction privilege taxes, gross receipts taxes, and other charges such as duties, customs, tariffs, imposts, and government imposed surcharges now or hereafter imposed on the sale, import or export of the Products or Services (“Transaction Taxes”).

Transaction Taxes shall be stated separately on SYDECO’s invoice. They will be supported exclusively by the buyer.

3. Invoicing and Payment

The price of the Goods or Services is the price stated on the face of the Purchase Order (the “Price”). This price has to be paid according the terms and conditions stated in the Purchase Order form and / or in the invoice issued in virtue of the Purchase Order form.

Unless otherwise stated in the Purchase Order, Buyer shall pay all properly invoiced amounts due to PT SYDECO within eight (8) days after receipt of such invoice.
Any payment made out of time will automatically and without prior notice result in penalty of 2 % per month of delay calculated on the amount that is due.

Should the delay in the payment of the Product or the Service exceed 2 months, the use of the Product will be suspended. Should the delay in the payment exceed 3 months, all sums remaining due on the payment of the product will become due immediately and the use of the product will be definitively stopped, the sums paid for the Product and the Service until that time will remain acquired to SYDECO.

4. Delivery

PT SYDECO shall deliver the Goods and/or perform the Services at the delivery point (the “Deliver Location”), at the expenses of the Buyer, and on the date(s) specified in the Purchase Order (the “Delivery Date”). The delivery date specified in the purchase order is only given as an estimate. A delay in the delivery can in no case be a source of penalty and can not in any case result in the cancellation of the Order.

If no delivery date is specified, PT SYDECO shall deliver in full within a reasonable time of receipt of the Order.

5. Warranty

PT SYDECO makes the following warranties regarding Product(s) and Service(s) furnished in virtue of a Purchase Order, which warranties shall survive any delivery, inspection, acceptance, or payment.

  1. Product(s) will not infringe any third party’s intellectual property rights;
  2. PT SYDECO has the necessary right, title, and interest to provide said Product(s) and Service(s) to Buyer, and the Product(s) will be free of liens and encumbrances; and
  3. All Products shall be new, of the grade and quality specified, free from defects in workmanship and material and conform to all descriptions, and specifications furnished or published by PT SYDECO.

If PT SYDECO breaches any of the foregoing warranties, or Product(s) are otherwise defective or non-conforming, after Buyer’s acceptance of Product(s), PT SYDECO shall promptly repair, replace, or refund the amount paid for such Product(s).

6. Transfer of Risk

All Product(s) shall be prepared for shipment in a manner that it follows good commercial practice and is acceptable to common carriers for shipment.

If Product(s) have to be shipped, the transfer of property and of risk is made at the time Products are leaving PT SYDECO premises even if their price has not been paid yet. At that moment, title and risk of loss shall pass to Buyer.

7. Force Majeure

Neither party will be liable for any delay in performing, or for failing to perform, its obligations under a Purchase Order due to causes beyond its reasonable control such as acts of God, fire, theft, war, riot or civil disturbances, terrorism, embargoes or acts of civil or military authorities.

If delivery of Product(s) or Services(s) is to be delayed by such contingencies, PT SYDECO shall immediately notify Buyer in writing and will make every effort to execute as soon as such contingencies have come to an end.

8. Intellectual Property

The intellectual property of Product(s) belongs to PT SYDECO. Under no circumstances does the sale of Product(s) transfer the intellectual property that SYDECO has on this product.

Through the contract that is formed between parties, SYDECO sells the material product but remains the owner of intellectual rights that SYDECO has on this product. SYDECO only confers a right to use the product under a license that the contract grants to the buyer.

9. Limitation of Liability

SYDECO’s obligation for all hardware matters is an obligation of result. In case of any problem, SYDECO has the choice between repairing and exchanging the hardware.

SYDECO’s obligation with regard to software is an obligation of means. In the event of a problem in the use of the software, SYDECO can be held liable for any loss only if the user provides irrefutable proof that the damage incurred is due solely to a faulty breach of SYDECO.

SYDECO is never liable for any damages that may have occurred following the introduction by a user of files, videos, documents containing viruses or worms or through the introduction in the system or in the files or in the devices protected by the system, of viruses or worms or any other malware,

Under no circumstances is SYDECO liable for any indirect, special, incidental, punitive or consequential damages, or damages for loss of profits, loss of goodwill, or loss of personnel salaries in connection with this Agreement.

SYDECO’s liability for direct damages shall be limited to the fees paid for a maximum of one year for the Product or Service giving rise to the claim under the applicable Purchase Order.

SYDECO is in no way responsible for damages that the product may cause if the product is misused or if the Box is open.

10. Confidential Information

All non-public, confidential or proprietary information of SYDECO, including, but not limited to, specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, pricing, discounts or rebates, disclosed by SYDECO to Buyer, whether disclosed orally or disclosed or accessed in written, electronic, or other form or media, and whether or not marked, designated or otherwise identified as “confidential,” in connection with the Sale is confidential, solely for the use of performing the Sale and may not be disclosed or copied unless authorized by SYDECO in writing. This Section shall not apply to information that is: (a) in the public domain; (b) rightfully and legally known to the Buyer at the time of disclosure; or (c) rightfully and legally obtained by the Buyer on a non-confidential basis from a third party.

11. Governing Law and Venue

All matters arising out of or relating to the Purchase Order and the sale itself shall be exclusively governed by and construed in accordance with the laws of Indonesia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of courts and the courts of appeal of Yogyakarta.